Updated and Effective as of May 29, 2018
Collection of Personal Information
Rosa may collect your Personal Information at a variety of points, including without limitation when you register, download information or presentations, request services, confer with one of our customer-agents, or take part in other activities on our Website. During these interactions we may collect Personal Information relevant to your transaction with Rosa Products and/or Services. We collect Personal Information that you choose to send to us or provide to us through any of our online forms, for example, when you complete the “Contact Us” online form. Such Personal Information may include, without limitation, your name, location, telephone numbers, age, and email address, information about the Rosa Products and/or Services you use, the date of your registration, and information relating to a support issue. Rosa may, without limitation, use your Personal Information to send you messages through email (and, possibly, via desktop alerts, SMS/Text messaging, etc.), to verify your registration, to periodically verify your email address, and/or concerning updates to Rosa Products and/or Services. Please be aware that if you choose to not provide us with your Personal Information, we may not be able to, or may choose not to, make Rosa Products and/or Services available to you.
We may also collect Personal Information from you when you apply for a job with us through our Website or respond to a specific listed employment position with us. This information may include your contact information, resume, previous work experience, education, and information relating to references.
Our Website is not intended for or designed to attract children under the age of 18, and we do not knowingly collect any Personal Information of anyone under the age of 18. You are required to warrant that you are over the age of 18 to establish an account with us. No access will be granted if you are, or we have reason to believe you are under the age of 18.
Cookies and Other Technologies
If you do not want Rosa, including without limitation its Products and/or Services to send cookies to your browser, you can set your browser options to reject cookies or to notify you when a Website tries to put a cookie into your browser software. Rejecting cookies may affect your ability to use some features of Rosa Products or Services.
Rosa, through its Website, gathers general information about visits to our Website, the types of tools and services you use, the length of time of your sessions, the configuration of your computer, and your computer's interaction with us, and may store this information in log files. Rosa uses this information to understand traffic and downloads on our Website, enabling us to improve the site, provide a great online experience, and improve our ability to serve our customers.
The Rosa Website uses social media plugins (e.g., the “See in LinkedIn” button, “Share to Twitter” button) to enable you to share information with others. When you visit our Website, the operator of the social plugin can place a cookie on your computer, enabling that operator to recognize individuals who have previously visited our Website. If you are logged into the social media website (e.g., LinkedIn, Twitter) while browsing on our Website, the social plugins allow that social media website to share information about your activities on our Website with other users of their social media website. Rosa does not control any of the content from the social media plugins. For more information about social plugins from other social media websites you should refer to those sites' privacy and data sharing statements.
Sharing Your Personal Information
Rosa will not provide unaffiliated third parties with access to your email address or other contact information without your express permission. Failure to give such permission may prevent you from receiving some services. Rosa may, from time to time, share with you information about other products and services that we think you may find to be of interest. If you wish to change the types of communications you receive from us, you may do so by contacting us at firstname.lastname@example.org.
Collection of Non-Personally Identifiable Information
Rosa collects non-personally identifiable information through your use of our Products and Services. It is your responsibility to ensure that you comply in with all applicable privacy laws and regulations. Any violation of an individual’s privacy under any laws or regulations are your responsibility.
How We Communicate with You
Rosa may, from time to time, send you email messages, desktop alerts, or other communications containing the following types of information: notifications of detected problems with your service; notifications concerning the expiration of your account; activity status reports; service and software-upgrade notices; notices concerning new or related Products or Services from Rosa or other providers, enhancements, price changes, notifications regarding suspected unlawful or inappropriate use of Rosa’s Products and/or Services, and requests for feedback on your Rosa Products and/or Services.
Security of Your Personal Information
Rosa and its Website have security measures in place to protect against the loss, misuse, and/or unauthorized alteration of your Personal Information in our customer database(s). Although we make good faith-efforts to store the Personal Information we collect in a secure operating environment that is not accessible to unauthorized users, no one – and we in particular – can guarantee complete security.
How You Can Correct Your Personal Information
To protect your privacy and security, we take commercially reasonable steps to verify your identity before granting you access to making corrections to your Personal Information. If you wish to change or correct your Personal Information, you may do so by contacting us at email@example.com.
If you have any questions or comments, please contact us at firstname.lastname@example.org.